State Bags Returns Center

How it Works

Let us know which bags you want to return and choose a return reason.

We'll confirm your refund.

Send your return back when you have a chance!

Just the Facts

How do your returns work?

Enter your email and choose the item you want to return. You'll receive step-by-step instructions and a prepaid shipping label via email. It's super easy, we promise. 

How soon will I get my refund?

Once your bag gets back to our warehouse, it will be checked for quality and added back to inventory. Once your return has been successfully checked in, your refund will be processed within 24 - 48 hours. If it seems like there's a delay, please reach out to us via email at customerservice@statebags.com.

What items can I return?

You can return any items 30 days from the time your bag is delivered to you! 

What items are non-refundable?

All personalized bags are final sale so they can't be returned. Gift returns can be exchanged or returned for store credit only. 

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