State Bags - Returns Center

How it Works

Let us know which bags you want to return.

We'll confirm your refund.

Send your return back when you have a chance!

Just the Facts

How do your returns work?

Enter your email and choose the item you want to return. You'll receive step-by-step instructions and a prepaid shipping label via email. It's super easy, we promise. 

How soon will I get my refund?

Once your bag gets back to our warehouse, it typically take about 48 hours to receive your refund. Once processed, it can take between 5-10 business days for it to show up in your account. (that's the banks, not us) 

What items can I return?

You can return any items 30 days from the time your bag is delivered to you! 

What items are non-refundable?

All personalized bags are final sale so they can't be returned. Gift returns can be exchanged or returned for store credit only. 

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