Let us know which bags you want to return.
State Bags - Returns Center
How it Works
We'll confirm your refund.
Send your return back when you have a chance!
Just the Facts
How do your returns work?
Enter your email and choose the item you want to return. You'll receive step-by-step instructions and a prepaid shipping label via email. It's super easy, we promise.
How soon will I get my refund?
Once your bag gets back to our warehouse, it typically take about 48 hours to receive your refund. Once processed, it can take between 5-10 business days for it to show up in your account. (that's the banks, not us)
What items can I return?
You can return any items 30 days from the time your bag is delivered to you!
What items are non-refundable?
All personalized bags are final sale so they can't be returned. Gift returns can be exchanged or returned for store credit only.